Privacy policy – clients

Latest revision: 3rd January 2024

Here at GKA, we take the protection and privacy of your personal information very seriously. We want to be as clear as we can about what information we hold and how we use it so that if you provide us with your details you know exactly where you stand.

We hope this policy gives you a great understanding of how we work, the transparent standards of integrity we strive towards, and what you can expect from us.

For what purposes will we use your information?

GKA will process your personal data for the following purposes:

• Sending you an email with educational content, latest news or promotions that we believe may be relevant to you
• Contacting you via telephone to provide latest news or to inform you about promotions we believe may be relevant to you

What we won’t do:

GKA will never sell your personal data under any circumstances, nor use it outside of the purposes that we’ve clearly stated in this document.

Exactly what information do we store?

When you submit your contact details to us we will store the following personal data:

• Your IP address
• Your email address
• Your name
• Your job title
• The company you work for
• The city in which you are based
• The county in which you live
• Your postcode
• Your telephone number
• Which type of communication you’d prefer to receive (html or plain text email invitations)
• The date and time on which you joined our database
• The date and time on which you confirmed your email address and verified your consent to join our database
• The date and time on which your profile information was updated
• Your location, time zone, and language settings
• Your preferred email client (the software you use to read the communications we send you)
• The sign-up source from which you joined our database

Lawful basis and your rights

We process your data either under consent or as part of our legitimate interests as a business. You have the right to change our processing of your information at any time. Every email communication we send you provides you with an unsubscribe option which will ensure that we cease to contact you. You are also free to withdraw your consent over the phone by calling 01242 220420.

You can also restrict our processing of your information at any time, perhaps specifying your willingness to be contacted in certain ways but not in others. Again, your wishes are our priority.

You may also send us a request to access, amend or delete your personal information. To do this, send an email to privacy@gilliankenny.com, being sure to state clearly in the subject line that your email concerns a privacy issue. To ensure that we are only acting on requests that have been genuinely made by you, please bear in mind that we may request additional information to verify your identity.

Lastly, you have the right to object to our use of your personal data. To do so, please email privacy@gilliankenny.com, clearly stating that you wish to exercise your right to object. If you aren’t happy in any way with our use of your information or believe your rights have been infringed, please don’t hesitate to lodge a complaint with us and we will do our utmost to rectify the situation.

Third-parties

GKA works with a few third-parties to enable us to effectively carry out our work. Any company we partner with is required to sign our Data Processor Agreement, committing to the same standards of compliance we adhere to ourselves.

What about cookies? You can read more about our use of cookies in our cookie policy.

Revisions to this policy

GKA will inevitably revise this policy from time to time but only ever to improve the way we work and to ensure ongoing compliance with all legal requirements for data protection and security. Whenever we make any changes we’ll always post them on this page and the date at the top will show you which revision you’re viewing.

Please check back now and again to see if anything’s changed but you can also rest assured that we’d pro-actively communicate any major changes with you as well.

If there’s anything you’re no longer happy with, you are free to exercise your rights as we’ve described above but by continuing to allow us to hold your information you are accepting any changes made to this policy.

Any questions we haven’t yet answered

We hope that we’ve been clear and that you now have a much better awareness of what information we store and how we use it. But if you’ve still got questions or want to clarify anything of what you’ve read, please get in touch with us at privacy@gilliankenny.com and we’ll be glad to help you with your query.